Private listing - OSO Wood Butter - 4oz Tin Wood Conditioner - Cutting Board Care Product

Private listing - OSO Wood Butter - 4oz Tin Wood Conditioner - Cutting Board Care Product

$10.00

Instant Digital Download

To be shipped with cutting board order.

Payments

Payment:
We accept payment via Direct Checkout and PayPal. All of our products are made to order and must be paid for in full before products will be processed.

Cancellations:
Please contact us asap if an order needs to be canceled. If you cancel your order after the item has been engraved, but not yet shipped, we can only refund the shipping cost.

Receipts:
In our efforts to be environmentally responsible, we do not include receipts with the order unless requested as they are available to print from your own computer.

Digital downloads

Your files will be available to download once payment is confirmed.

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Returns and exchange details

Refunds:

Due to the custom nature of our business, refunds will be given only in the event of a lost / non-delivered package (not a late delivered package as we cannot guarantee delivery dates, only our shipment dates). Personalized boards are non-refundable. In the event a board arrives damaged our policy is to offer a replacement only. With use your board will lose its initial unmarked appearance, some of which can be restored by giving it a quick scuff with fine grit (220 or 320) sandpaper (be sure to sand along the direction of the grain).

We make every effort to help ensure safe delivery. If an item arrives damaged, please email us within 48hrs of receiving the package including an image of the damaged item. Your item will be replaced asap.

***If you are unsatisfied with your product, please contact us before posting a negative review, we appreciate the courtesy of the opportunity to make things right for our customers***

Additional

*Proof provided within 1-2 days of order placement - if we do not receive a response within 5 business days the order will be engraved as requested to the best of our understanding.
*All shipping deadlines are from the date of proof approval, not the date the order is placed.
*We do not create sample designs unless the order has been placed and paid in full. There is no extra charge for basic changes to existing designs or preapproved designs agreed upon prior to ordering. All other modifications or new designs are subject to additional charges.

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